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Buying an e-scooter for the first time can be confusing so we have provided our safety tips, buyers guide and common customer FAQs to help you understand more about what you need to know before any purchase. Safety as you ride is the most important consideration and we kindly advise all our riders to take note of our recommendations below. 


Legislation across countries is different and we advise you to check the legal position to ensure you comply at all times prior to purchasing. We also advise all our riders to wear helmets at all times. 

UK legislation 

Electric scooters are currently not legal on roads and pavements and only legal on private grounds with permission. There may be fines if you do not abide with these laws. However Grant Shapps, Transport Minister for the UK announced in May 2020, in response to the Coronavirus pandemic, that electric scooter trials will be fast tracked with the need to find different transport solutions. Click here to read a recent article promoting the fast track of e-scooter lanes in the UK. eGo Urban is staying on top of these exciting legislative changes and we will keep you updated in real time as these amend. 
The adult electric scooter is powered partly by a battery motor and is therefore classified as Personal Light Electric Vehicle (PLEV) by the Department for Transport (DfT), making it illegal to use on UK roads and pavements. However, it is legal to use them on private land and property. 
With many European countries supporting electric scooter usage, there is pressure for the UK to review the approach as it seeks alternative greener, cleaner and cheaper modes of city transport solutions. In the meantime, our advice is to ensure you check legislation for country you are riding in and ensure that you are wearing a helmet and have working lights at all times. 

European legislation 

In Italy, electric scooters are already legalised, as in many European countries. The infrastructure and government subsidies allows people living in centres of more than 50,000 not only to have a subsidy of up to 60% on their purchase of their new e-scooter but supports the legal usage of such vehicles as a proper mode of transport within the city – providing clear and legal lanes for such electric scooters. Please check out the government subsidy page which tells you more about how you can reclaim against the purchase of your electric vehicle. 

Safety accessories 

We recommend that customers wear a helmet at all times whilst riding an electric scooter. It is also advisable to purchase puncture prevention fluid to reduce the risk of getting stuck. We also note that riders should not use their mobile phone allowing you to concentrate on the roads. 
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